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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathaniel Jackson

October 8, 2025

5  out of  5
rating by Nathaniel Jackson
"The associates were extremely nice and and helpful. They answered every question I had and helped me find the best plan for my auto insurance. I highly recommend going to Jeffery Barnum for all of your insurance needs."
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Ella Hobbs

October 4, 2025

5  out of  5
rating by Ella Hobbs
"Diane Jones at State Farm thank you with whole heart, YOU. are the best , thank you so so much for helping Jack and I with getting insurance I was shocked with how much you saved us with our homeowners insurance and vehicle insurance. and letting me know it's going to be okay, YES I was in full blown panic mode LOL... if you are READING this Liberty Mutual did my husband and I SO SO BAD. If you have this people you better check your policy and do it quick they secretly raised our insurance after the tornado hit her home roof / siding offered us $393 to fix it back after the deductible I could go on and on but I won't I just want to thank State Farm Diane for helping me and my husband and time of need SO Diane thank you again for your kindness and patience with my husband and I with our insurance with State Farm.."
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Linda Morris

October 3, 2025

5  out of  5
rating by Linda Morris
"I’m Thankful for Tim for Helping me with Insurance"
We responded:
"Linda, Tim loves helping our customers. Thanks for the review and your business!"
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Kenya Rowe

October 1, 2025

5  out of  5
rating by Kenya Rowe
"Very good customer service and amazing over all."
We responded:
"Kenya, thanks for the great feedback. We appreciate your business!"
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Shelley Helton

September 29, 2025

5  out of  5
rating by Shelley Helton
"Tim is the man quick service very helpful would recommend to everyone"
We responded:
"Shelly, we appreciate the feedback, we think Tim is awesome too!"
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Art Puls

August 3, 2025

5  out of  5
rating by Art Puls
"Tim took AMAZING care of us. When everything was done, our property, vehicle, and utv and trailer insurance is over a thousand dollars cheaper than JUST our property insurance was with our other carrier. HIGHLY RECOMMEND!!"
We responded:
"Art, We agree that Tim is awesome at taking care of customers. Thanks for your business!"
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Leslie Foster

August 1, 2025

5  out of  5
rating by Leslie Foster
"State Farm was great getting my vehicles insured and being a first time homeowner having insurance. Their prices was quoted drastically cheaper than other companies. Tim was wonderful helping me decide what kind of coverage I needed. Made the process very seamless."
We responded:
"Leslie, We are so glad to get your feedback and Tim loves taking good care of folks!"
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Allie Ward

July 14, 2025

5  out of  5
rating by Allie Ward
"Great customer service!!"
We responded:
"Thanks for the positive review!"
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Megan Doan

June 21, 2025

5  out of  5
rating by Megan Doan
"Tim was a great help! I am very happy with the service he provided. I just purchased my first car and he was able to help me get a great price and everything I wanted with my policy!"
We responded:
"People love the way Tim goes to work for them, providing great service. We appreciate your business and your feedback!"
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Stephanie Bunch

June 19, 2025

5  out of  5
rating by Stephanie Bunch
"I highly recommend contacting Tim at Jeffrey Branum-State Farm for all your insurance needs. He got me a fabulous deal on car insurance but most importantly Life Insurance! I feel so much peace knowing I will not leave behind a burden for my family, but am able to leave my son a nest egg for his future. I feel very Blessed to have worked with Tim!"
We responded:
"When someone cares enough to purchase life insurance it speaks volumes. So glad Tim was able to work with you. Thanks so much for your review!"
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James Smith

June 4, 2025

5  out of  5
rating by James Smith
"Tim helped very much so when needed and answered any question I had for him."
We responded:
"James , Tim likes helping folks and he knows his stuff. Thanks for the feedback!"
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Evelyn Estep

May 29, 2025

5  out of  5
rating by Evelyn Estep
"Absolutely Best State Farm agency around. They did everything they could do to get me the cheapest quote. Tim walked me through everything I needed to know. He helped me switch over from Progessive that I had for 25 years to State Farm.So Far having a great experience, and happy with my choice ."
We responded:
"Tim appreciates the opportunity to work with you on your insurance! Thanks"
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madison smith

May 18, 2025

5  out of  5
rating by madison smith
"Lisa and Joy have both helped me and been patient both times I’ve came to this location unannounced! They answered every question I’ve had and handled everything with care and determination to help, they’ve been amazing!"
We responded:
"So glad the Team is taking good care of you. Thanks for the review. We appreciate your business!"
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Aaron Senters

May 14, 2025

5  out of  5
rating by Aaron Senters
"Fast reliable and friendly service"
We responded:
"Aaron, thanks for a 5 star review, our office tries its best for our customers!"
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Alyssa Neal

May 9, 2025

5  out of  5
rating by Alyssa Neal
"very professional & efficient :)"
We responded:
"Thanks for the positive feedback!"
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Erica Johnson

May 9, 2025

5  out of  5
rating by Erica Johnson
"Helped me get insurance on my car great customer service!!"
We responded:
"So glad you had a good experience! Thanks for the review!"
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Tab Taylor

April 29, 2025

5  out of  5
rating by Tab Taylor
"Tim was extremely professional and helpful. Definitely recommend!"
We responded:
"Tab, Tim always gives a 100% to help the customer! Thanks for your encouraging feedback!!"
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Robert Brittian

March 14, 2025

5  out of  5
rating by Robert Brittian
"I switched to State Farm a few months back after a friend recommended them and have been very pleased . My previous insurance I had for 3 years no accidents or tickets but my rate increased every 6 months , I got the policy with Jeffery Branum originally at $55 cheaper with a lower deductible and when my policy renewal happened it actually lowered so I'm paying $65 cheaper thany previous insurance company . So I recommend them ."
We responded:
"Thanks for your business and a review!"
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Cindy Scott

March 3, 2025

5  out of  5
rating by Cindy Scott
"Awesome service. I was able to start a policy while i was at work because it only took about 10-15 minutes. I highly recommend using this office for all your coverage ☺️"
We responded:
"Cindy, we try our best to make it easy for our customers to take care of their insurance and financial needs. Thank you for a great review!"
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JaCole Carton

March 1, 2025

4  out of  5
rating by JaCole Carton
"State Farm always been good to my family. Heather was helpful and amazing to work with me transferring my insurance. The patience and determination of getting my quote lower. She did excellent, I would recommend you to contact her at StateFarm. If you are interested or need any further assistance with the insurance. She got you!"
We responded:
"JaCole, great to have you and your family. Heather works hard to bring value to our customers. Thanks for the review!"
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william bailey

February 26, 2025

5  out of  5
rating by william bailey
"I highly recommend State Farm Heather is amazing and provides good customer service, she is always there anytime you need her."
We responded:
"William, Heather loves taking care of customers here at State Farm. Thanks for the review!"
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Sarah Smith

February 20, 2025

5  out of  5
rating by Sarah Smith
"Tim, was very helpful and friendly. He is great to work with."
We responded:
"Sarah, Tim appreciates the feedback. He always gives his best! Thanks for the review. "
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Gabriel Bargo

February 1, 2025

5  out of  5
rating by Gabriel Bargo
"Tim was kind and very helpful. Really great costumer service :)"
We responded:
"Gabriel, Tim enjoyed working with you! Thanks for the great review. "
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Sara Rose

January 24, 2025

5  out of  5
rating by Sara Rose
"Great customer service tim was so helpful and nice"
We responded:
"Sara, thanks so much for the review. Tim loves helping customers. Our office appreciates your business. "
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Phyllis Lee

January 16, 2025

5  out of  5
rating by Phyllis Lee
"Diane Jones is always so helpful. She’s is the example of what great customer service should entail. She’s a true professional, respectful and knows how to guide people with their needs. Thank you for your assistance Diane. Carol Mills."
We responded:
"Seems like we hear that a lot about Diane! She loves helping people and it shows. Thanks for the review!"