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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sherry Walker

August 10, 2026

5  out of  5
rating by Sherry Walker
"Diane Jones at State Farm, In Barbourville Kentucky was a life saver this morning when I had a fender bender. She immediately provided all the information needed and even submitted by accident report for me. She had been a lifesaver for me. I highly recommend State Farm In Barbourville, Kentucky. Be sure to ask for Diane Jones."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Conor Marion

August 10, 2026

5  out of  5
rating by Conor Marion
"Heather matlock is top notch! She goes above and beyond to help you understand what you’re truly paying for and what you may not need. I’m very thankful Heather helped me with my insurance !"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Jeffrey Branum’s team. "
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Erma Hampton

August 7, 2026

5  out of  5
rating by Erma Hampton
"Lisa Lang at State Farm insurance was awesome . She really helped with all our questions and answers . I would recommend her 1000% percent . Thank you so much Lisa . We really appreciate you so much 🥰"
We responded:
"Thanks so much for the fantastic rating, Erma! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Jacob Butcher

August 6, 2026

5  out of  5
rating by Jacob Butcher
"Dianna Jones was such a great help, such a light to help guide us through the process and calmly explained it in a way that can help us understand and save."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Ruth Lewis

August 4, 2026

5  out of  5
rating by Ruth Lewis
"Jeffrey Branum’s office is by far the best insurance office I’ve ever done business with. I’ve spoken Carla several times, so far everytime I’ve spoke with her and anyone else they’ve been incredibly helpful in every way possible. Always super nice! I’ve been a State Farm customer for many years. But this agents office has gone above and beyond my expectations in regards to customer service."
We responded:
"Ruth, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jeffrey Branum and Team "
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Cage Mills

July 30, 2026

5  out of  5
rating by Cage Mills
"Dianna was very helpful and I would recommend her to anyone who needs insurance"
We responded:
"Thank you so much for the 5 stars, Cage! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Katherine Bingham

July 24, 2026

5  out of  5
rating by Katherine Bingham
"Barbourville KY State Farm Insurance agent Tim was very helpful and made sure I received the best policy coverage with discounts ! The purchasing process was fast and easy with great vehicle coverage! Staff are always friendly and nice and I recommend their company."
We responded:
"Thank you so much for the 5-star rating, Katherine! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Jeffrey Branum "
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Tasia Brock

July 13, 2026

5  out of  5
rating by Tasia Brock
"Lisa did an amazing job!! Definitely go see her, she got the best prices she could and is very understanding."
We responded:
"Thank you for the amazing review, Tasia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sabrina Bargo

July 2, 2026

5  out of  5
rating by Sabrina Bargo
"Tim was absolutely wonderful to work with. He was very kind, and worked with me and my crazy work schedule."
We responded:
"Sabrina, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jeffrey Branum’s Team here in our Barbourville office. "
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lexie valentine

June 26, 2026

5  out of  5
rating by lexie valentine
"Heather Matlock is absolutely wonderful! She’s the nicest woman and she does everything she can to provide you with the best coverage. :)"
We responded:
"We appreciate your review, lexie. We are so happy that you had such a wonderful experience with State Farm Agent Jeffrey Branum’s Team here in Barbourville ! "
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Kathy Doolin

June 24, 2026

5  out of  5
rating by Kathy Doolin
"The best place to have your insurance. I have been with them for years."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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keeli barton

June 24, 2026

5  out of  5
rating by keeli barton
"Tim is amazing! He helped me get more bang for my buck and just very helpful! I would recommend him to anyone!"
We responded:
"Thank you for the fantastic review, keeli! We are always here to help with your insurance needs here in Barbourville . "
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Tanisha Jones

June 19, 2026

5  out of  5
rating by Tanisha Jones
"Diane has taken care of my insurance for atleast 15yrs! Wouldn't go with anyone else!"
We responded:
"Thank you so much for the 5-star rating, Tanisha! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Timothy Storms

June 19, 2026

5  out of  5
rating by Timothy Storms
"Tim Hamilton in Barboursville ky helped me save over 100 bucks a month. Thanks tim"
We responded:
"Thanks so much for the amazing review, Timothy! We really appreciate your support here in Barbourville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Matthew Messer

June 19, 2026

5  out of  5
rating by Matthew Messer
"Lisa was great to us always helpful with our insurance needs"
We responded:
"Thank you so much for the 5-stars, Matthew! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Isabelle Holbrook

June 19, 2026

5  out of  5
rating by Isabelle Holbrook
"I love State Farm! They had the least expensive quote for me and my husband and we are both in our early 20s! Lisa is our agent and she is just fabulous, any questions I have she can answer!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jeffrey Branum’s Team here in Barbourville . "
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Stephanie Burnett

June 18, 2026

5  out of  5
rating by Stephanie Burnett
"The best insurance I've ever had and a good friendly company very low prices"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeffrey Branum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Barbourville ."
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Danielle Petrie

June 18, 2026

5  out of  5
rating by Danielle Petrie
"Amazing customer service, and the nicest people!!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeffrey Branum’s Team. "
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Alexis Saylor

June 17, 2026

5  out of  5
rating by Alexis Saylor
"State Farm is awesome!"
We responded:
"Thank you for your kind review of State Farm Agent Jeffrey Branum’s Team. We appreciate it!"
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Carla Bennett

June 17, 2026

5  out of  5
rating by Carla Bennett
"I have had insurance with State Farm since 2011, Jeffrey Branum and his team have taken very good care of my insurance needs and I appreciate them very much!"
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Olivia Holstein

June 3, 2026

5  out of  5
rating by Olivia Holstein
"The office manager was absolutely amazing. She explained so many things to me that I did not understand about liability insurance. She always helps me to make the best decisions."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeffrey Branum’s Team. "
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josie gwen

May 22, 2026

5  out of  5
rating by josie gwen
"THE BEST! Sat on the phone with me for hours and answered all my questions! helped me get it as cheap as possible! explained everything perfectly! she’s the best there is!"
We responded:
"Thank you so much for the 5-stars, josie! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Michael Joe Lawson

May 21, 2026

5  out of  5
rating by Michael Joe Lawson
"Tim Was Incredible! Very helpful and got me an absolutely amazing deal on my car insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeffrey Branum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Regina Whalen

May 14, 2026

5  out of  5
rating by Regina Whalen
"Diane was friendly and personable, and she proved she knows her job well. I purchased auto insurance on 2 vehicles and renters insurance, and she saved me money in comparison to my previous insurance company and agent. Thank you, Diane, for a great experience!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jeffrey Branum’s Team. "
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mollie crawford

May 8, 2026

5  out of  5
rating by mollie crawford
"Easy and great Experience!"
We responded:
"Thank you for the 5-star review, mollie! Here on State Farm Agent Jeffrey Branum’s Team, we are proud to serve our community and appreciate your recognition. "