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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Burnett

March 5, 2026

5  out of  5
rating by Stephanie Burnett
"The best insurance I've ever had and a good friendly company"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeffrey Branum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Barbourville ."
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Jessica Bright

February 27, 2026

5  out of  5
rating by Jessica Bright
"Absolutely wonderful experience with these guys! They make yoy feel like family and are always soo helpful with any questions or concerns💛"
We responded:
"Thanks so much for the amazing review, Jessica! We really appreciate your support here in Barbourville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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bailey meade

February 26, 2026

5  out of  5
rating by bailey meade
"Gave me the best deal for truck and home insurance!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Allie McLean

February 24, 2026

5  out of  5
rating by Allie McLean
"Tim is amazing, he's patient, works with you, has humor, and helps get you what you want and does everything he can to get your price low! I highly recommend him!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Jeffrey Branum’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Teddy krystal Lawson

January 27, 2026

5  out of  5
rating by Teddy krystal Lawson
"Dianna Jones was so amazing and easy to talk to. She made the process easier and comfortable. Amazing place will recommend to all my family and friends. Thanks again Dianna, Krystal Lawson"
We responded:
"Thank you for the 5-star review, Teddy! Here on State Farm Agent Jeffrey Branum’s Team, we are proud to serve our community and appreciate your recognition. "
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Melinda Horn

January 21, 2026

5  out of  5
rating by Melinda Horn
"Tim was awesome he explained everything to me GREAT JOB"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Jeffrey Branum’s Team. "
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Dylan Brown

January 21, 2026

5  out of  5
rating by Dylan Brown
"Fast and friendly service"
We responded:
"Thanks so much for the amazing review, Dylan! We really appreciate your support here in Barbourville . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jeffrey Branum’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Barbourville . "
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Janna Mei Smith

January 8, 2026

5  out of  5
rating by Janna Mei Smith
"Lisa was very helpful! Got everything done super quick!"
We responded:
"Lisa is always glad to work hard for the customer. She gives them service and a smile. Thanks for the review and your business!"
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Mary Hensley

January 6, 2026

5  out of  5
rating by Mary Hensley
"Lisa help me for an hour yesterday thank you so much I give you a 10"
We responded:
"Lisa loves helping customers. She does it with a smile! Thank you for the business and the feedback! "
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Eli Rogers

December 23, 2025

5  out of  5
rating by Eli Rogers
"Tim was very helpful!!"
We responded:
"Tim takes pride in helping folks. Thanks for the 5 star review!"
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Kelli hinkle

December 23, 2025

5  out of  5
rating by Kelli hinkle
"Heather is always ready to help! She explains everything and makes sure all questions are answered before the end of the call. She will help you save money and make sure you know your coverage. When you call you will be talking to a friend that is always ready to help!"
We responded:
"Heather gives her best to helping customers. Thanks for your business and feedback!"
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Mackenzie House

December 19, 2025

5  out of  5
rating by Mackenzie House
"I just switched to State Farm car and renter’s insurance to save money on our policies. I spoke with Tim who went above and beyond to help us with our coverage! He was super friendly, helpful, and knowledgeable. Thank you so much!"
We responded:
"So glad you had a great experience. Tim loves helping customers! Thanks for the positive feedback. "
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Austin Dozier

December 8, 2025

5  out of  5
rating by Austin Dozier
"Completed a quote online over the weekend. Monday morning, Tim gave me a call to go over my quote. Tim was very polite and explained to me everything that I needed explained. Tim saved me more money that I was quoted. I would definitely recommend giving Tim a call to help you save on your insurance if you are shopping."
We responded:
"Tim is great at his job, and loves helping customers. Thanks for the feedback!"
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radio 12368

December 6, 2025

5  out of  5
rating by radio 12368
"Tim was able to help me a lot, was very professional and was able to save me a lot of money- Treston."
We responded:
"Tim is great. Glad he was able to help. Thanks for the positive feedback!"
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Mattie Lewis

December 4, 2025

5  out of  5
rating by Mattie Lewis
"She’s absolutely amazing!"
We responded:
"We think so too! Thanks for the great review. "
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Connie Cook

December 4, 2025

5  out of  5
rating by Connie Cook
"Heather takes such great care of our entire family! I know that we have the coverage we need at a great price!"
We responded:
"Heather loves helping customers with coverage that fits their needs. Thanks for the feedback and the business!"
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brayden spencer

November 7, 2025

5  out of  5
rating by brayden spencer
"Heather was amazing"
We responded:
"We agree! Thanks for the positive comment!"
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Rhonda Jackson

October 30, 2025

5  out of  5
rating by Rhonda Jackson
"Tim got me the best deal I've ever had on insurance in kentucky.i highly recommend you call them and get quote.plus he was fast and efficient."
We responded:
"Tim is Awesome! Thanks for the feedback and your business!"
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Jim Stapleton (EMMDad)

October 30, 2025

5  out of  5
rating by Jim Stapleton (EMMDad)
"Very friendly staff and helpful. I found lower rates online, but sacrificing a personal business relationship is not worth saving a couple dollars. It’s worth your time to visit the office. God bless."
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Deven Thedude

October 29, 2025

5  out of  5
rating by Deven Thedude
"Tim here at State Farm was excellent in helping me choose a plan that fit my lifestyle considering I am an OTR Truck Driver and needed insurance for my weekend vehicle if you need insurance or in need of any other services Tim is your man!!!!! Thanks again sir for all you do truly appreciate it."
We responded:
"Deven, it’s great to hear that Tim was able to work with you and provide needed coverage. Thanks for the feedback!"
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Chris Pinnock

October 22, 2025

5  out of  5
rating by Chris Pinnock
"Heather at State Farm was very helpful, I recommend for anyone looking for insurance to give them a call."
We responded:
"Chris, Heather so appreciates customers like you. She works hard for the customers. Thanks for the great review and your business!"
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Kathy Smith

October 20, 2025

5  out of  5
rating by Kathy Smith
"Lisa was friendly and knowledgeable about insurance. I am very happy with the service that I received and the price ."
We responded:
"Kathy, Lisa enjoys taking good care of the customer. She and I thank you for the positive feedback!"
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Pamela Proffitt

October 20, 2025

5  out of  5
rating by Pamela Proffitt
"Best insurance company I’ve ever dealt with and there very nice and very helpful if yiu have any problems thanks State Farm for giving me the best and cheapest insurance"
We responded:
"Pamela, your feedback is appreciated. Our team strives for customer satisfaction. Thank you!"
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Steve

October 15, 2025

5  out of  5
rating by Steve
"Heather is my go to person. She is very prompt, professional, knowledgeable and just a genuine lady. I would highly recommend Heather at State Farm insurance in Barbourville Ky"
We responded:
"Steve, Heather takes pride in providing top shelf service for our customers. Thank you for the review and your business!"
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Taylan Patterson

October 14, 2025

5  out of  5
rating by Taylan Patterson
"So Thankful for Tim! I was scared my insurance would be high but he helped me out and got me a great deal. He was extremely Nice and very understanding. Great Staff!"
We responded:
"Talan, Tim loves providing a good experience for our customers. Thank you for the review and the business!"